Product Service Options


Onsite

SATO Labeling Solutions provides field service repair for thermal printers, SATO & Meto laser printers, select printer accessories and impact printers.

SATO’s Onsite Service provides:
  • Fast, reliable and professional service team
  • Flexible maintenance agreement offering
  • Field service throughout the US and in Canada
  • Factory trained technicians
  • Preventive maintenance programs to extend hardware life

Depot

SATO Labeling Solutions provides depot service repair for SATO thermal printers.

SATO’s Depot Repair Service provides:
  • Quick response and return for optimal uptime
  • Flexible maintenance agreement offering with standard and premium options
  • Factory trained technicians
  • SATO factory test procedures
  • SATO authorized warranty and contract-based repairs
  • Extensive parts inventory 
Professional Services
  • Custom Software
  • Consulting
  • Site Survey
  • Training
  • Staging & Kitting